Menu

Category: Career flying (page 1 of 9)

Minimum equipment lists

Every once in a while, a flight will be released with something on the airplane that is amiss. The minimum equipment list (MEL) is a document that is written by the airplane manufacturer in conjunction with the airlines and regulatory authorities. It spells out items that do not have to be in perfect working order in order to safely dispatch a flight. Likewise, an MEL can be pretty specific about items that must be working in order to operate a flight, or to conduct certain operations.

For example, every turbine airplane has multiple sources of producing electricity in the way of generators, usually at least three: on one each of the engines, and one on the APU. Some have more. There is almost always relief for flying with one generator that is inoperative, but for certain operations, such as long flights over water with only two engines, there may be a requirement that certain generators are functioning and available.

Certain low-weather approaches also have requirements with respect to equipment functionality and even basic maintenance. Category II and III ILS approaches require certain autopilot standards, and if the equipment isn’t tested or used on the proper schedule, the lower approaches can’t be legally flown until the mechanics can do their magic.

I recently had an airplane that had a problem with the plug for the external power cord that plugs into the jetway. This isn’t that big of a deal, but it can create some issues. With external power, the APU has to be run to provide electricity to the airplane, and APUs burn fuel, and fuel is expensive. It also means that between flights or crew changes, the APU has to be left running or the airplane has to be completely powered down. Some carriers—my first one, in fact—have strict rules about leaving an APU running unattended. Others have enough people trained to shut the APU down so that it isn’t that big of a deal, but it still costs money.

In our case, the deferral of the plug was on the release, and finding the airplane with the APU already running was no surprise. But we were doing a late flight to the outstation, so the company made sure that the outstation knew not to try to plug in the airplane (a maintenance sticker on the plug door would have theoretically alerted the ground crew). Further, the local mechanic was waiting for us, which meant that he could get his work done as quickly as possible and shut the airplane down for the night.

Some deferrals are relatively minor—like this one was—and some are far more complicated than they should be. But MELs are a part of daily airline life. The captain is responsible for being familiar with any deferrals, and both pilots need to know how to properly use the actual MEL document, which can run hundreds of pages. When in training, take the time to become familiar with the layout (it is standardized) and some of the restrictions specific to your company. Most important, know how to determine if an MEL is expired so that you don’t fly with something illegal.—Chip Wright

Moving around

Hiring is so hot at the airlines right now that pilots are quite literally hopping from one carrier to the next.

In the last few years, I’ve known of several pilots that have been hired by one major only to leave for another in short order. As pilot compensation packages have become more similar across the board, it makes it easier for pilots to either stay in one place or go somewhere else that is more desirable for their individual circumstance.

Even the power-house airlines are not always safe. A handful of hires at Southwest—long considered one of the best, most stable jobs in the industry—have jumped ship in order to go another carrier of choice. The rationale varies from one individual to the next, but it usually comes down to not wanting to commute or move, or desiring to do international flying that may not be available to pilots at Southwest or JetBlue.

Generally, when this kind of turnover takes place, it happens with pilots who have less than a year or two of seniority. Once the first big pay raise kicks in, it’s hard to bring yourself to leave. Also, you start to see the movement up the list that makes  the left seat more of a reality than just a dream. Leaving and starting over means taking a potential pay cut and going back on new-hire probation while possibly learning a new airplane.

But this trend is an issue at the regionals too, as pilots look for the quickest way up the ladder. Signing bonuses and other monetary incentives are being used, and often need to be paid back if taken. Resourceful pilots are not allowing themselves to be bound to any particular loyalty other than themselves, and that’s OK, though it does come with risks. Airlines don’t want to see someone who can’t—or won’t—stay employed at one place long enough to allow the company to recoup their investment. After all, training a pilot is expensive.

The other risk you run is that you can wind up burning some bridges in various human resources departments. I’ve written before that this is a relatively small industry, and word gets around about certain people fairly quickly. You may walk out on a job today, only to find that the person you left in a lurch is an obstacle at another company down the road. If you’re going to make your stay short, at the very least, be professional about it.

All of that said, by all means, keep your applications out there. If you have your heart set on a particular company, don’t give up, and take the first job that comes. If your dream carrier comes through later, you can re-evaluate based on whatever your new circumstances are.—Chip Wright

Get ready for training

If you’re heading to your first airline job, it will pay to do some work on preparation. The typical airline training footprint is at least 6 weeks long, and it may be as much as 9 or 10 weeks.

During this time, you will be immersed in the metaphorical fire hose of training. From the day you walk in, you’ll be hit from all directions with information and material that you need to learn, and learn fast. Pack a bunch of flash cards and some highlighters—you’ll need them.

The first segment is basic indoctrination, which is a combination of human resources and admin stuff, followed by some company history and a week or two of intense study of the company operations manual, FAR 91 and 121, part 117 work rule restrictions, weather, and dispatch rules. Somewhere in here, you also need to do your benefit selections for insurance while you study, study, study for the first of several tests.

Once basic indoctrination is done, you’ll move on to the airplane, though you might get lucky and have a few days off. The airplane study will be intense, and in the current age, it might consist of just classroom lecture or a combination of lecture and computer-based training (CBT). Unfortunately, it might just be CBT, which the airlines like because it is viewed as more cost effective.

Either way, you’ll be learning about hydraulics, fuel flow, electrical schematics—all while memorizing the limitations and memory item checklists that will be meaningless until you’ve been exposed to each system. You’ll spend a lot of time in front of trainers or a wall poster learning where all the switches are, and what they do, and when. Flow patterns will be introduced, and you’ll be expected to memorize them before you set foot in the sim.

Once the systems training is complete in about a two-week span, you’ll move on to the sims. With luck, there will be some integration that takes place in the classroom with a trainer to help you get acclimated to the cockpit before heading to the sims. But if not, when you get to the sims, the workload really picks up. You’ll be expected to have the calls and flows down pat early on, and now you have to show off your ace-of-the-base flying skills while learning new maneuvers and flying an airplane that is almost always broken. Nothing ever works in the sim!

During sim training, you’ll take at least one and possibly as many as three checkrides that will result in your type rating.

Once the sim is done, you can usually expect a few days off. The next step is initial operating experience (IOE) with a line check airman in the airplane. A lot of regionals will have you ride a few flights in the jump seat on these down days in order to view the operation live. You get a chance to see how everything comes together on a real flight, and you can talk to the crew and ask questions while being an observer who isn’t observed.

IOE takes up the last part of your training. It’s usually scheduled for at least two trips, and maybe three depending on the schedule. Once you’re finish, you’ll move on to the last requirement, which is consolidation, which is the accumulation of 75/100 hours of time in type, after which you are no longer considered low time.

Training is intense and it requires all of your focus. There will be very little time to spend on personal issues or problems, so make sure that your family and loved ones know that you will be checking out once training starts. If you’re married, your spouse is going to need to carry the load while you’re in training. If you’re single, plan ahead for dealing with bills, pets, et cetera. It’s a lot of work, and a lot to learn. But the payoff comes when you finally get to rotate and go airborne for the first time on the line, having mastered an overwhelming amount of information in a short span of time.—Chip Wright

Pilot tools during delays

The airlines are probably better than any other industry at angering their public. Ticket prices fluctuate wildly, flights are deliberately oversold, and schedules can change with no obviously acceptable explanation.

But, when push comes to shove, passengers only care about two things: the price of the ticket, and being on time. Once the ticket is purchased, the bar for satisfaction is actually pretty low. Sure, folks want the free drinks; and nobody likes paying to check a bag; and friendly employees go a long way toward minimizing negative social media hits. But the airlines have the data to back up one fact: on-time performance trumps all, and nowadays, the airlines are required to publish on their websites the performance reliability of each flight.

Pilots have several tools they can use on this front. Aside from getting the airplane ready on time and taking care of maintenance and other issues as quickly as possible, actually pushing back from the gate on time should be a major goal. The schedules are built with the expectation that flights will leave on time, so push-back crews, gate agents, and other support personnel are staffed accordingly. If you encounter a delay, it’s not uncommon to have the delay magnified by the need to wait for a push-back crew to take care of another flight. After all, there’s no point in making multiple flights late just to accommodate one.

Flying the flight plan is tool number two. Almost all airlines fly what’s called a cost index (CI), which is a tool for measuring the most optimal way to operate a flight. There are times when flying as fast as possible and burning the extra fuel is the most cost-effective way to fly. Likewise, there are times when flying slow and minimizing fuel burn is the best decision. Before you get the flight plan, the CI decision is made by a combination of the dispatcher and the main computer systems that track a flight. Airplanes that are behind schedule are usually flight-planned to fly fast to make up some of the time.

Flying the schedule factors in as well. When you land early, especially in a busy hub, you run the risk of a gate not being ready or available upon your arrival, and this can actually make you even later as ATC and the company move you around to kill time. I’ve had the misfortune of landing early only to find that the gate wasn’t ready, and the subsequent taxiing that took place had us actually arrive more than 30 minutes late. Sometimes there’s just nothing you can do to avoid this problem, but if you can, you should.

The biggest difference we can make in the passenger experience is in the way we communicate with the passengers about what’s going on. When a crew doesn’t keep the folks who pay their salaries abreast of what is happenings, the negative comments start to show up immediately on social media. Further, thanks to smart phones, everyone has access to your company’s app, website, and other data points. Gone are the days when a crew would make multiple announcements en route to the destination, because with apps and on-board entertainment systems, just about everyone has a viewable map to see exactly where they are at any point in time.

Timely announcements at the gate prior to departure or during long departure delays go a long way, because the view out the window is so limited. This is especially true during ground delay programs (GDPs). On the other end, long taxi delays getting to a gate can be immensely frustrating to passengers because of tight connections or a need to get somewhere at a certain time. Most airlines have a policy requiring an update on set time schedules during delays.

The real go-getters are the pilots who will walk up to the gate house and make an announcement from the gate prior to boarding, especially for long delays. Not everyone is comfortable doing this, but it does make a great impression on people.

I recently flew on an airline I don’t work for, and we were delayed getting to our gate because we were early and the flight at our gate was a few minutes late getting out. The public address announcements from the cockpit were not very good. They didn’t sound polished, and they didn’t sound confident. Making good PAs isn’t hard, but it does take practice. Practice while in your car or in the shower, and do it until it doesn’t sound stilted or fragmented. You’d be amazed at just how far some solid, accurate information will go, especially for nervous flyers.—Chip Wright

Professional pilot health risks

I recently had the opportunity to work at a high school career fair, and it was fun to hear what the kids’ first questions were. The most common one was “Why do this?” That’s pretty easy to answer, as the job is fun and provides great travel opportunities. But the most interesting question by far came from a young lady who asked me if the job had any health risks or hazards, which caught me off guard because it isn’t something I’d expect a high schooler to be overly concerned with.

That said, I was honest with her, and it also got me thinking about those very risks. As I explained to her, there are two that immediately come to mind: exposure to high-altitude radiation, which gives pilots an elevated risk of skin cancer, and the effect of numerous sleep disruptions. More airplanes than ever are being equipped with window shades that allow for an FAA-approved means of blocking the sun while keeping the cockpit cool. In airplanes not so equipped, pilots have learned how to fashion window shades using checklists, folders, flight plans, sandwich wrappers, you name it. Some pilots—not many, but a few—also use sunscreen to lower the risk of potential cancer.

Sleep disruption is a major health issue. Cargo pilots are obviously exposed to this to a greater degree than others, but we all have to deal with time zone changes at some point. Long-haul and ultra-long-haul pilots get the benefit of relief pilots and crew bunk rooms to allow for an adequate amount of rest. The rest of us are forced to use more conventional strategies, starting with trying to stay on the same time zone as much as possible, but this is easier said than done. I’m based on the East Coast, and I find that one night on the West Coast isn’t that hard for me to cope with, but if I have to spend two nights in the Pacific or Mountain Time Zones, I have a much harder time getting reacclimated to my regular sleep hours, no matter how hard I try to stay on Eastern time. Throw in the occasional hotel fire alarm or miscellaneous hotel noise, and sleep becomes a precious commodity.

Diet and exercise are two other major issues. Today, airport food options are better than they used to be, but fast food on the run is still fast food on the run, and a deliberate decision needs to be made to make sure you’re eating well and not just eating yummy. Diet goes together with sleep because it can be tempting to eat a late meal, which only compounds the sleep issue while adding to potential weight control problems.

Exercise must be deliberate and often planned in advance. Some hotel fitness centers are great, and some are…not so much. Resourceful pilots can often find a local gym to use for a per-use fee (some hotels prearrange this), and others take advantage of outdoor opportunities. I personally like to walk as much as possible, and I don’t mind taking the stairs. In fact, some folks will run stair wells in hotels as a form of exercise. Even simple steps like walking versus using moving walkways can help. Others will focus on getting their cardio work in while traveling, and focus on weights or strength training in their regular gyms, where the equipment is known and predictable.

Piloting, unfortunately, is often a sedentary lifestyle, and it’s easy to find yourself gaining weight and taking the easy way out. Make it a priority to keep in shape, to watch your diet, and to maintain a regular sleep schedule. Your livelihood and your medical depend on it.

Alcohol standards are tightening

Recently, other countries have adopted more stringent rules for pilot drinking, and in the United States, at least one state (Utah) has moved to lower the legal blood alcohol content (BAC) for driving to 0.05 percent.

It’s always a big deal when a pilot is arrested or implicated in an alcohol- or drug-related arrest. We are held to a higher moral standard, because of the lives we are responsible for, both in the air and potentially on the ground, on each flight.

In parts of the world, there is a zero-tolerance policy for alcohol. While the FAA still allows a 0.04 percent BAC, most airlines also have a zero-tolerance rule, so even though you may not be outside the bounds of the federal aviation regulations, you might still find yourself on the unemployment line if you test positive. In other countries, any positive BAC test could put you in jail in a legal system that you do not understand.

In the United States, the opioid epidemic has forced the addition of more drugs onto the screening profile. A positive test will result in an immediate grounding, and it could lead to a full revocation of your certificates. You may be able to go through rehab and participate in the Human Intervention and Motivational Study (HIMS) program to get back your medical, but you may be forced to reapply and re-test for all of your certificates—an expensive endeavor no matter what. If you’re at a regional airline when all of this happens, you may render yourself unemployable at a major.

I’ve known several pilots over the years who have been forced to deal with a positive test. Some walked away from aviation, believing that the lifestyle of a pilot contributed to the problem. Others traveled the long, hard road of rehab and recovery. A few were unable to stop the cycle of destruction and suffered an untimely death. All had to deal with painful fallout with family, friends, and coworkers.

There is nothing wrong with enjoying a few cold beers or a glass of fine wine on a trip. But the temptation to have more than a drink or two on a long overnight can be stronger than some of us can handle. Throw in a chance encounter with another crew in the bar or restaurant, and things can quickly get out of hand. If you find yourself unable to control your intake of either drugs or alcohol, get help sooner rather than later, and take whatever steps are necessary to avoid becoming another unfortunate statistic. Employee assistance programs are a great resource and can help you navigate the health insurance process along with any HR issues. They can also help point you toward resources that may allow you to keep flying while you seek treatment instead of playing Russian roulette with a drug test.

Pilots may be held to a higher standard, but we’re human, and we have the same fallibility and issues as any other group of people. If you need or want help, get it. You’ll be glad you did.—Chip Wright

Be reasonable

This piece of advice no doubt applies to just about any line of work, and it isn’t limited to pilots. That said, it bears repeating.

It isn’t uncommon for pilots to have to spend money out of their own wallets for certain work-related expenses. Cabs, crew meals, and hotels fall into this category, and at some airlines, even the fuel bill can initially become the pilot’s responsibility.

Most folks will use an element of common sense in these situations. Hotels usually become an issue at the last minute when a crew has to deal with an unexpected diversion or the company hotel clerk(s) make a (monumental) mistake. Crew meals can become an issue under the diversion scenario or on holidays. The question becomes how much to spend.

It’s one thing to be stuck in a Smallville, USA-kind of place with no typical hotel rooms, and find yourself forced to take a cab to high-end Hilton or Marriott in order to get your crew (or even just yourself) some sleep. What will likely raise eyebrows will be booking your crew into the Ritz or the Waldorf-Astoria. Rest (pun very much intended) assured, this has happened. These events usually have a reasonable and even humorous backstory, and it usually comes as a result of a pilot trying to make a point about a series of issues.

But such a strategy isn’t always wise or wallet-friendly. The best bet is to find a reasonable accommodation at a hotel similar to what your company provides, and if the price is higher than normal because of local demand, so be it. But buying rooms at a thousand bucks a pop is a risk.

Meals create similar opportunities for abuse. A pilot at a major airline that provides crew meals to its crews was entitled to put in a reimbursement for a meal that didn’t get boarded. Mistakes like this don’t happen often, but they do occur. The intent in this case was for the pilot to get a meal as soon as practical for a reasonable price. What was not intended was to try and get away with expensing a meal for four in excess of a hundred bucks at Disney World (yes, this actually happened).

When you exceed any normal sense of reasonable behavior, the end result is that the rules are changed and made more punitive for everyone else. Don’t be that person.—Chip Wright

Delays

Delays don’t happen often, but when they do, they are a source of great aggravation and concern.

The airlines are all about customer service—or at least they are supposed to be. Most of the time, things go pretty much as advertised, but some days, for whatever reason, they don’t. Examples might be missing blankets, bundles of paper towels, broken toilets, or a catering screw-up. Catering can consist of the sodas and snacks in the main cabin, or it can consist of issues with the meals that are served in first class—which the first-class passengers have paid for and have every right to expect.

Flight attendants are required to be on duty at the majors ahead of the pilots, because boarding can start without us. In fact, on larger airplanes, this is pretty common in order to get everyone on board expeditiously for an on-time departure. Part of that early arrival is to give the cabin crew time to spot any issues as quickly as possible. It might be something mundane like some trash, or it might be something more serious such as broken seat belts or missing or damaged emergency equipment. Some of these things are obviously show-stoppers, like the emergency equipment, but most items can be deferred for later maintenance or addressed quickly with a phone call.

Catering, on the other hand, always takes time, because there are only so many catering trucks, and they don’t always have what you need. Hot meals are a great example. There isn’t much worse than having the flight attendants announce that the expected dinner is going to be replaced by breakfast, or vice versa, or that coffee won’t be available (I might be the only one that doesn’t get concerned about this, since I’ve never had coffee, but I’ve seen what happens when people don’t get it, and it ain’t pretty).

Sometimes, no matter how many times you plead on the radio with Operations, things just aren’t going to get fixed. At that point, the decision often comes down to what the flight attendants want to do, since they’re the ones who have to deal with the passengers directly. An announcement over the public address system can help, as can a personal explanation to those most affected.

Most of the time, if the flight isn’t too terribly long, the decision is made to close the door and go. Longer flights require a little more tact and thought.

Airlines have collected extensive amounts of data on just what the paying passenger expects, and as much as we all like to complain when things don’t go our way, the number one issue for passengers is getting to the destination on time. Not only is that most important, but the gap between on-time performance and every other expectation is huge. Further, when an airplane leaves the gate late, the risk is that the flight inbound to that gate is going to be delayed, and the airplane may fall behind schedule for the rest of the day. It’s one thing to be late for maintenance, but to be late for some missing meals or bottles of water is a different issue entirely.

The other form of delays that cause problems are delays off the gate going to or from the runway (going to seems to be much worse). Most of the time, these are driven by bad weather or a ground stop. It helps when the weather is right on the airport and can be seen. Passengers don’t always understand that the bad weather affecting a flight may be several hundred miles away.

Most carriers encourage openness and honesty with people when delays of any kind hit, but ground stops and weather delays are definitely no place to try and pull a fast one. In the day and age when everyone has a smart phone, you can expect that people are looking up delay data either from the FAA or from your airlines app. Consistent with safety and your company policy, keeping passengers updated with a PA every 15 to 30 minutes will go a long way to keeping people from getting restless, especially first-time or nervous fliers. You can’t do anything about potential missed connections, but you can keep them informed of any progress or updates from ATC. These announcements should be short, factual, and devoid of any jargon. Humor can go wrong, so don’t use it unless you know how.

The risk with a departure delay is that someone may insist they want to get off the airplane if they’re going to miss a connection or an event, or just get nervous. This can be a tricky situation, because sometimes going back to the gate can lead to such a delay that the flight cancels and everyone gets inconvenienced. Often, continuing toward takeoff is the lesser evil. But if they insist, the captain needs to coordinate with Dispatch to make the best decision.

Delays after landing pose their own issues. I’ve been on time or early during the beginning of a weather event, only to sit in a penalty box for an hour or more waiting for a gate to open up. International flights present a particular challenge because only certain gates are set up to funnel passengers to Customs and Immigration, and this is something that needs to be articulated to the passengers.

Other gate delays are usually (but not always) driven by weather affecting the outgoing flights. Passengers, however, start getting antsy when they feel trapped. Again, good PAs will help, as will conveying any developing situations in the cabin to Operations so that they can appreciate the seriousness of what is going on.

Delays are a part of flying for both passengers and crew. How you handle them is key. Communication is everything: the flight attendants, the passengers, and the company. You may not win all of the battles or make everyone happy, but you’ll greatly improve the odds, which will improve the odds of ensuring repeat business.

Bidding vacation

I’ve written before about the significance of seniority with respect to bidding, bases, quality of life, et cetera. When you talk to pilots about what factors into their decision to upgrade, change fleets or switch domiciles, a number of factors crop up, and one of those is vacation.

Pilots accrue vacation based on years of completed service, with two weeks for the first four to five years behind standard issue, followed by three weeks for several years, and topping out with five or maybe even six weeks a year. Every airline has to figure out a way to have a certain number of allotted vacation weeks in each seat, in each fleet, in each base, every year. For example, there might be eight slots to take vacation starting the first week of April in a given year, but there may only be six slots the first week of July, because July is the peak of the travel year.

From a pilot’s perspective, this is critical because at any airline, most anyone can tell you what kind of vacation weeks their seniority can hold. As you might imagine, summers are difficult to get because everyone wants time off during the summer. These positions tend to go senior, and if the company allows pilots to bid consecutive weeks, the junior pilots are virtually frozen out of getting a summer vacation.

There are other times of the year that cause similar issues: Thanksgiving, Christmas, Fourth of July, and the end/beginning of the school year. To make matters worse, bidding for vacation usually begins no later than 14 months from the end of the vacation year, because the bidding process takes time, and because it’s critical to get the awards for the first month of the year into the computer so that pilots can bid their regular schedule around it.

Vacation also affects training scheduling for both recurrent training and new position/equipment training. Scheduling around recurrent isn’t usually too difficult; you just can’t bid for both concurrently. Extended training events, however, can wreak havoc on vacation planning. Depending on the airline, you may be able to defer the training event for your vacation, but that might mean waiting months for your next chance to get that long-awaited time off. On the other hand, you may lose the week and see it pushed into another year (some find this desirable), or you may have to forfeit it in exchange for pay or a 401(k) deposit.

Most airlines also allow some kind of vacation “slide,” which means you can move your vacation forward or backward from the posted start date. Three days either way is fairly typical, which means that if you can’t hold consecutive weeks, you may be able to get two weeks that are six days apart, and slide them each to produce consecutive weeks, or you can try to bid the days off in between them.

Changing your current base, seat, or fleet can wreak absolute havoc on your plans. Usually, you’ll lose your scheduled vacation, because of the aforementioned allocation of slots based on staffing for each category. If you have vacation later in the year, and then take advantage of a captain position, you will have to bid for whichever weeks are left over in your new position. If there aren’t any, you’ll have to take your fate per the rules at your airline. Often, pilots who know they are planning to upgrade or change positions will do so after their vacations are used up, or start negotiating with the chief pilot to keep the week(s) off if there are plans set in stone.—Chip Wright

Answer honestly–or not?

A recent exchange on social media with some friends led to an interesting discussion. One of them commented that a pilot was asked in an interview with a regional whether he intended to stay with said regional for the rest of his career.

In this day and age, it’s a silly question, especially for a young pilot (as this was) just starting out in a career. It’s fair if the pilot is a late-bloomer or a career shifter who is closer to retirement, in which case the airline just wants to get back their investment. But for a young person just starting out? It’s pointless. Virtually nobody enters the regional sector looking to make a career out of flying RJs. Some do, obviously, but almost nobody plans to do that. Most pilots want to move on to more secure and stable options.

The obvious question is, how does one handle a situation in which the truth is not going to be music to the listener’s ears? And why would a regional ask a question that sets up an answer that will be feigned at best, and a lie at worst?

For the latter, I have no idea. When I was beginning my regional career, it was made plain to me that the company wanted to see us move on after a certain time. It made the company look good to produce pilots who made it to the majors, and keeping the average seniority level down kept costs down. It’s a win-win, so long as the pace of hiring keeps up with the pace of attrition.

Today, keeping up with attrition is indeed the challenge, and the current market is such that the airlines need the individual pilots more than the pilots need the individual airlines. I’m not sure what the best way is to answer this particular question, but in our discussion, we agreed that it’s best to say what you think they want to hear in order to get the job, figuring that nobody can be forced to stay anywhere they don’t want to work. If you’re prepared, you can say something like, “I will work anywhere that values my services and pays a fair wage for them.” That’s more honest, and it leaves some wiggle room, but it isn’t a firm answer either way.

The pilot in question decided he didn’t want to be dishonest, and told them as much. He wasn’t going to commit to staying for a career any more than the company was going to guarantee that it would be around until he retired. Consequently, he told them he was going to take a job with a competitor. I’m not sure either was happy in the end.

Once in a while, you will run into similar scenarios, and the best strategy is to pause and think for a second, and give an answer that is convincing, even if it’s…not entirely true.—Chip Wright

Older posts