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Tag: career pilots (page 1 of 6)

A rough winter

As I write this, I am home dealing with round two of a wicked cold that is wreaking havoc this year. Where I live, it has become so pervasive that schools are closing because of high absentee rates, and some are dealing with a lingering cough that lasts for weeks, if not months. On the news, all the talk is about the coronavirus, while online there are jokes about corona virus being cured with a slice of lime. Personally, I’m feeling pretty miserable, and I’m sick and tired of feeling sick and tired.

All kidding aside, this brings up the point that flying while sick is not a good idea. It can be dangerous (think: blown ear drums, vomiting, et cetera), inconsiderate, and illegal, since the FAA demands that you not do anything in violation of your medical. Certain medications may render you unable to fly for awhile as well.

Flying while sick also degrades your performance, and you never know when you’re going to need to bring your A game. While a desk-bound person or a sales rep or a number of other professions can get by with someone not feeling well, pilots may need to react to an emergency in a three-dimensional environment in very trying conditions. If you are sick or dizzy or sneezing or in a state of fatigue because  you are sick, your judgment is likely to be impaired and your reaction times diminished.

No matter where you are in your flying career, it would be a good idea to review your immunization records. In the last several years, there have been a number of sudden and unexpected changes in requirements for proof of vaccinations from certain diseases in certain countries. Recently, the Marshall Islands implemented a requirement for proof of measles vaccinations for crew members. If you’re considering a flying career that will cross borders, take the time to visit the State Department and Centers for Disease Control websites to see what shots they recommend getting for certain geographic regions. Diplomatic sites for the specific countries can also provide useful information. (This isn’t intended to start or engage in the argument of being in favor of or against the practice of vaccinations, but if crew members can’t or are not willing to show compliance with the laws of nations they may reasonably be expected to visit, then they may be denying themselves the possibility of employment, or risking a termination.)

Flying sick is also a pretty good way to make sure that you stay sicker longer. Staying home and resting is a better idea than trying to power through anything, even a common cold. When you do have to go to work, be a little more aware of basic hygiene practices such as washing your hands with soap, and using hand sanitizer and alcohol wipes. Use sick time for the intended purpose, and you’ll be fine. Back in the day, airlines—especially the regionals—were known for draconian sick leave policies. Those days are (largely) gone, as airlines now recognize that brining your illness to work is never the better solution.

Ask me how I know this…—Chip Wright

Human factors assumptions, part 2

The Lion Air and Ethiopian Airlines 737 MAX crashes have brought some attention to the relatively recent concept of multi-crew pilot license (MPL) certification.

The MPL was designed as a work-around for the traditional pilot training tracks that don’t include the military. Instead of following the current private/instrument/commercial/multiengine progression that thousands of us have done in the past, the MPL works by getting some basic private pilot-like training done in a single engine airplane, with perhaps a bit of instrument training as well. But the overwhelming percentage of the training is conducted in a simulator or fixed training device specific to the aircraft that the candidate will be flying. In other words, an MPL candidate for the 737 would get the majority of his or her training in the 737, and only the 737.

On paper, this can be attractive, because a few hundred hours of dedicated time spent learning to fly and handle one aircraft can be performed in a structured, building-block methodology. Over time, more and more complex situations can be introduced and responses evaluated and repeated, if necessary.

But this also leaves a lot out. Simulators, for example, are terrible replicators of weather. Becoming weather-savvy is something that can really only be learned from experience, not from reading it in a book or watching a video. Complex air traffic control communications are also difficult-to-impossible to work into a simulator, especially if English is not your first language, or one you speak fluently.

An MPL might produce a pilot who is book-smart and a checklist-monkey when he or she gets in the airplane, but you can’t buy experience. And with such a narrow scope of knowledge from which to draw, you may not have the tricks or the know-how to handle complex events that may not have been covered in the box.

Pilots who gain experience by building time in a variety of flying opportunities are like putting together a much more valuable box of tools to draw upon when things go south. Further, they are doing so in a real-world setting that truly tests their grit, stamina, and threshold for stress. No amount of MPL simulator training is ever going to provide the same thing, no matter how diligent the efforts at realism.

If the Lion Air and Ethiopian Airlines accident reports come down on the validity and quality of training, even if only remotely, let’s hope that the MPL concept is at least paused or reconsidered. Additional real airplane training might cost more up front, but it will be cheaper in the long run, for there is no substitute for real experience in anything.—Chip Wright

Sim seat-fill

No pilot wants to be under the scrutiny of an examiner or an instructor any more than is absolutely necessary. However, airliners require two pilots, and that means any training in the sim also requires two pilots. Most of the time, pilots are paired with another student, and each gets equal time to practice whatever is on the schedule.

But, as the saying goes, best laid plans… Occasionally, a pilot is not paired up with another student. This may be attributable to an odd number of trainees, or because one student needs to be held back for remedial training, or one quits or gets fired or is sick, et cetera. And some airlines—increasingly fewer do this, but it still happens—won’t let two pilots who have been training together take a checkride together. When this happens, the training department needs to use what is often termed a seat-fill, which is another pilot brought in to occupy the second seat and perform accordingly.

Most of the time, seat-fill pilots are stand-by instructors, but when they aren’t available, local pilots near the training center usually get the call. Sometimes the airline is required to use reserve pilots, but often, lineholders can make themselves available as well, using whatever sign-up process is available.

The immediate question is, why would anyone want to do this, and is there a jeopardy component to this? Well, yes, you are in a jeopardy situation, which means that if you perform in such a fashion that you would have failed your own checkride, you can find yourself effectively grounded until you’ve been retrained. That, however, is rare.

Most pilots volunteer for seat-fill because they consider it an easy way to make some extra money on a day off without having to go to the airport or spend a night away from home. It’s also a great way to stay sharp on procedures in the sim that you don’t get to do very often. Last, but not least, you get to know most of the instructors and examiners, and they get to know you, so when you go in for your training, you are much less nervous and more comfortable than you might otherwise have been. Taking that a step further, you might get the benefit of the doubt if you make a mistake or two during your own ride that might have been cause for concern previously.

Another benefit to doing a lot of seat-fill is the networking that can take place. If you’re interested in getting into the training department, this a great way to show your bona fides in terms of your preparation, readiness, willingness to help a new hire, and the like. The truth is, there is no downside to doing the seat-fill if you can. If your schedule is flexible, and you live near the training center, take advantage of the opportunities that seat-filling provides, especially as your own checkride approaches. Extra training, extra cash, and more confidence: It’s a lot more upside than down!—Chip Wright

Airline charters

As the calendar turns to winter, regional airlines will be doing more and more basketball charter flights, especially for colleges. RJs of all sizes are ideal aircraft for this particular mission, between the seating capacity, the ability to get into smaller airports, and the cost to operate.

From a pilot’s perspective, charters generally work in ways similar to regular flights, but there are some differences. A charter coordinator from the airline usually rides along. The coordinator is the primary point of contact between the team and the airplane. The coordinator’s responsibilities include making sure that meals are properly catered (this is a major part of a charter, and if this gets messed up, it can cost an airline the contract), that buses are arranged, and, in remote places, that the flight release is properly delivered to the crew. This last responsibility is less of an issue now with the widespread use of iPads, but it’s not unusual that a paper copy is produced as a backup.

The worst part about charters is the unpredictability, and perhaps the hours. While games are scheduled, they can go long, and when they do, things can get interesting in a hurry.

Many charters take place at night, so one of the concerns is getting the airplane in position for its next assignment. I recently worked a regular trip with a morning departure out of Miami. The airplane, however, was coming off a charter for the Tampa Bay Rays, and the game—in New York—had gone into extra innings, delaying the flight to St. Pete-Clearwater International Airport, which delayed the ferry flight to Miami. We had to wait for the airplane to be cleaned, given a security inspection, and then made available to us. Our delay was more than an hour. When that happens, the delays can ripple through the day.

Baseball and basketball charters also include a lot of late-night or red-eye flying. Football isn’t quite as bad, but Thursday, Sunday, and Monday night games can be rough.

I did a NASCAR charter years ago (we were carrying a pit crew). We had a mechanical issue that we could not legally defer, and owing to a comedy of errors, it couldn’t get fixed in time. We wound up canceling the flight as our duty time expired (not so comedic), which caused all kinds of mayhem. Companies and organizations pay an awful lot of money for charters, and their patience for delays and cancellations is minimal. Throw in disgruntled employee job actions and the challenges to the airline can be steep.

Some events cause a surge in charters. The NCAA basketball tournaments, the World Baseball Classic, the College World Series, even corporate mergers all can generate a surge in charter activity. It also isn’t unusual for an organization or a college or university to request certain crew members who are known to go above and beyond in their efforts to please. I knew a captain at a major airline who was highly thought of by several of the NFL teams that he flew, and discreet efforts were made to get him assigned to those flights. He considered it an honor and did whatever he could to get the trips onto his schedule. Of course, the opposite also holds true, and you can be banned from charters, if not outright terminated.

Some charters can be a lot of fun, and others can be more tedious, but they all require a fair amount of flexibility. Charters are also guaranteed money-makers for the airline, and the contracts are valuable. Treat them like the important asset that they are and provide the best possible service you can. Heck, you might even wind up with some free tickets to a game or a concert!

Making the most of holiday flying

The Fourth of July holiday is this week. I’m fortunate to be off, but at least half of my fellow pilots will be working. This isn’t all bad. Although some holidays are easier to work than others, the key is a positive attitude and a glass-is-half-full approach.

When I knew I didn’t have the seniority to hold the big days off, I decided to use the system to my advantage. There are a lot of great cities in which to enjoy the festivities of the Fourth. Using the bid package and knowledge of the hotels as a guide, you can find a layover that will allow you to see some great fireworks, often in a downtown location on the roof of a hotel. Boston, Washington, D.C., New York, and coastal cities in Florida all come to mind as great places to enjoy the holiday.

Even if you have to fly a leg at night, it isn’t all bad. One of my most memorable flights was a Fourth of July flight just after sunset, and along the entire route we saw fireworks non-stop—some right below us and some miles away. We couldn’t hear them, but it was a visual spectacle. When we landed, even the passengers were smiling at their luck, as they saw more fireworks in one passing than they had ever seen combined.

Christmas can be tough because we all want to be with our families. If you’re fortunate enough to be able to fly to Florida, especially south Florida, getting some warm weather can be a nice alternative. You’ll still be feeling the pangs of homesickness, and you can’t entirely make that go away, but being able to take a walk on the beach in shorts and a T-shirt or having a slice of pizza and a beer outside in December has a way of making things just a little less depressing. You might even be able to go for a swim in the hotel pool if isn’t too cold.

Like the Fourth, you can plan your Christmas travel by using the bid package as a guide. It’s very common for Thanksgiving and Christmas to have a full day in a layover city, as the flight schedule is often a skeletal one at best. Find those layovers, and see if there are any festivals or events that might make the down time more enjoyable. Likewise, see if they are cities where friends or family may be that you can visit and have a home-cooked meal…and get paid for it. These are likely to be in smaller cities, but not always. The one benefit of being a junior pilot working on a holiday is that layovers and trips you might not normally be able to hold suddenly make themselves available. Take advantage of it!

Last but not least is the option of taking your family or significant other along on a trip. This may require some planning or purchasing tickets or extra hotel rooms, but it also means not being alone and miserable. Holiday work isn’t always fun, but it doesn’t have to be something to dread. Use your job to your advantage, and you might find yourself enjoying those holidays more than you ever thought you could.—Chip Wright

Pilot tools during delays

The airlines are probably better than any other industry at angering their public. Ticket prices fluctuate wildly, flights are deliberately oversold, and schedules can change with no obviously acceptable explanation.

But, when push comes to shove, passengers only care about two things: the price of the ticket, and being on time. Once the ticket is purchased, the bar for satisfaction is actually pretty low. Sure, folks want the free drinks; and nobody likes paying to check a bag; and friendly employees go a long way toward minimizing negative social media hits. But the airlines have the data to back up one fact: on-time performance trumps all, and nowadays, the airlines are required to publish on their websites the performance reliability of each flight.

Pilots have several tools they can use on this front. Aside from getting the airplane ready on time and taking care of maintenance and other issues as quickly as possible, actually pushing back from the gate on time should be a major goal. The schedules are built with the expectation that flights will leave on time, so push-back crews, gate agents, and other support personnel are staffed accordingly. If you encounter a delay, it’s not uncommon to have the delay magnified by the need to wait for a push-back crew to take care of another flight. After all, there’s no point in making multiple flights late just to accommodate one.

Flying the flight plan is tool number two. Almost all airlines fly what’s called a cost index (CI), which is a tool for measuring the most optimal way to operate a flight. There are times when flying as fast as possible and burning the extra fuel is the most cost-effective way to fly. Likewise, there are times when flying slow and minimizing fuel burn is the best decision. Before you get the flight plan, the CI decision is made by a combination of the dispatcher and the main computer systems that track a flight. Airplanes that are behind schedule are usually flight-planned to fly fast to make up some of the time.

Flying the schedule factors in as well. When you land early, especially in a busy hub, you run the risk of a gate not being ready or available upon your arrival, and this can actually make you even later as ATC and the company move you around to kill time. I’ve had the misfortune of landing early only to find that the gate wasn’t ready, and the subsequent taxiing that took place had us actually arrive more than 30 minutes late. Sometimes there’s just nothing you can do to avoid this problem, but if you can, you should.

The biggest difference we can make in the passenger experience is in the way we communicate with the passengers about what’s going on. When a crew doesn’t keep the folks who pay their salaries abreast of what is happenings, the negative comments start to show up immediately on social media. Further, thanks to smart phones, everyone has access to your company’s app, website, and other data points. Gone are the days when a crew would make multiple announcements en route to the destination, because with apps and on-board entertainment systems, just about everyone has a viewable map to see exactly where they are at any point in time.

Timely announcements at the gate prior to departure or during long departure delays go a long way, because the view out the window is so limited. This is especially true during ground delay programs (GDPs). On the other end, long taxi delays getting to a gate can be immensely frustrating to passengers because of tight connections or a need to get somewhere at a certain time. Most airlines have a policy requiring an update on set time schedules during delays.

The real go-getters are the pilots who will walk up to the gate house and make an announcement from the gate prior to boarding, especially for long delays. Not everyone is comfortable doing this, but it does make a great impression on people.

I recently flew on an airline I don’t work for, and we were delayed getting to our gate because we were early and the flight at our gate was a few minutes late getting out. The public address announcements from the cockpit were not very good. They didn’t sound polished, and they didn’t sound confident. Making good PAs isn’t hard, but it does take practice. Practice while in your car or in the shower, and do it until it doesn’t sound stilted or fragmented. You’d be amazed at just how far some solid, accurate information will go, especially for nervous flyers.—Chip Wright

Alcohol standards are tightening

Recently, other countries have adopted more stringent rules for pilot drinking, and in the United States, at least one state (Utah) has moved to lower the legal blood alcohol content (BAC) for driving to 0.05 percent.

It’s always a big deal when a pilot is arrested or implicated in an alcohol- or drug-related arrest. We are held to a higher moral standard, because of the lives we are responsible for, both in the air and potentially on the ground, on each flight.

In parts of the world, there is a zero-tolerance policy for alcohol. While the FAA still allows a 0.04 percent BAC, most airlines also have a zero-tolerance rule, so even though you may not be outside the bounds of the federal aviation regulations, you might still find yourself on the unemployment line if you test positive. In other countries, any positive BAC test could put you in jail in a legal system that you do not understand.

In the United States, the opioid epidemic has forced the addition of more drugs onto the screening profile. A positive test will result in an immediate grounding, and it could lead to a full revocation of your certificates. You may be able to go through rehab and participate in the Human Intervention and Motivational Study (HIMS) program to get back your medical, but you may be forced to reapply and re-test for all of your certificates—an expensive endeavor no matter what. If you’re at a regional airline when all of this happens, you may render yourself unemployable at a major.

I’ve known several pilots over the years who have been forced to deal with a positive test. Some walked away from aviation, believing that the lifestyle of a pilot contributed to the problem. Others traveled the long, hard road of rehab and recovery. A few were unable to stop the cycle of destruction and suffered an untimely death. All had to deal with painful fallout with family, friends, and coworkers.

There is nothing wrong with enjoying a few cold beers or a glass of fine wine on a trip. But the temptation to have more than a drink or two on a long overnight can be stronger than some of us can handle. Throw in a chance encounter with another crew in the bar or restaurant, and things can quickly get out of hand. If you find yourself unable to control your intake of either drugs or alcohol, get help sooner rather than later, and take whatever steps are necessary to avoid becoming another unfortunate statistic. Employee assistance programs are a great resource and can help you navigate the health insurance process along with any HR issues. They can also help point you toward resources that may allow you to keep flying while you seek treatment instead of playing Russian roulette with a drug test.

Pilots may be held to a higher standard, but we’re human, and we have the same fallibility and issues as any other group of people. If you need or want help, get it. You’ll be glad you did.—Chip Wright

Bidding vacation

I’ve written before about the significance of seniority with respect to bidding, bases, quality of life, et cetera. When you talk to pilots about what factors into their decision to upgrade, change fleets or switch domiciles, a number of factors crop up, and one of those is vacation.

Pilots accrue vacation based on years of completed service, with two weeks for the first four to five years behind standard issue, followed by three weeks for several years, and topping out with five or maybe even six weeks a year. Every airline has to figure out a way to have a certain number of allotted vacation weeks in each seat, in each fleet, in each base, every year. For example, there might be eight slots to take vacation starting the first week of April in a given year, but there may only be six slots the first week of July, because July is the peak of the travel year.

From a pilot’s perspective, this is critical because at any airline, most anyone can tell you what kind of vacation weeks their seniority can hold. As you might imagine, summers are difficult to get because everyone wants time off during the summer. These positions tend to go senior, and if the company allows pilots to bid consecutive weeks, the junior pilots are virtually frozen out of getting a summer vacation.

There are other times of the year that cause similar issues: Thanksgiving, Christmas, Fourth of July, and the end/beginning of the school year. To make matters worse, bidding for vacation usually begins no later than 14 months from the end of the vacation year, because the bidding process takes time, and because it’s critical to get the awards for the first month of the year into the computer so that pilots can bid their regular schedule around it.

Vacation also affects training scheduling for both recurrent training and new position/equipment training. Scheduling around recurrent isn’t usually too difficult; you just can’t bid for both concurrently. Extended training events, however, can wreak havoc on vacation planning. Depending on the airline, you may be able to defer the training event for your vacation, but that might mean waiting months for your next chance to get that long-awaited time off. On the other hand, you may lose the week and see it pushed into another year (some find this desirable), or you may have to forfeit it in exchange for pay or a 401(k) deposit.

Most airlines also allow some kind of vacation “slide,” which means you can move your vacation forward or backward from the posted start date. Three days either way is fairly typical, which means that if you can’t hold consecutive weeks, you may be able to get two weeks that are six days apart, and slide them each to produce consecutive weeks, or you can try to bid the days off in between them.

Changing your current base, seat, or fleet can wreak absolute havoc on your plans. Usually, you’ll lose your scheduled vacation, because of the aforementioned allocation of slots based on staffing for each category. If you have vacation later in the year, and then take advantage of a captain position, you will have to bid for whichever weeks are left over in your new position. If there aren’t any, you’ll have to take your fate per the rules at your airline. Often, pilots who know they are planning to upgrade or change positions will do so after their vacations are used up, or start negotiating with the chief pilot to keep the week(s) off if there are plans set in stone.—Chip Wright

The minutiae of seniority

Most people know that seniority is the way of life at the airlines. But seniority is a fickle thing. It matters in all aspects of your day-to-day lives, and some pilots will study the minutiae of seniority until they can’t see straight.

When I was at Comair, there was a captain who was famous for having been the most junior captain in the company for a number of years. He was on reserve, and he had the worst possible schedule one could get. He never had weekends off; he got the vacation nobody wanted; he had the worst trips. But, as he always pointed out, he was a captain. The guy who was one number—one lousy number—below him was the most senior first officer. The FO had the best schedule, his first choice in vacation, and a lot of days off, but he was still an FO making significantly less money. He also was not logging turbine PIC time, which was making his future job searches much more difficult.

In every airline, in every category, there is that one person who is just one number away from being where he or she wants to be. This person’s reasons and desires aren’t always known, but in time those desires can be fleshed out. It becomes most obvious when the company opens a new bid for something, and you see pilots trying to jump in to get what they want. With all of the advancement taking place now, it’s almost a linear progression for a lot of pilots who have waited years for what they want. But there are also strategic bidders.

For most airlines, being on reserve is the least desirable option, and in some cases, it’s downright brutal. Many first officers will try to wait until they know they will be assured of being off reserve before moving over. This is risky on a couple of fronts.

First, unless you know what other, more senior FOs are thinking, you may find yourself getting left behind for the left seat more than you might have imagined.

Second, even though this is a boom time, you run the risk that movement will stop for unforeseen reasons for an indeterminate amount of time. The captain I mentioned above made his move for exactly this reason. Had he waited, he would have been stuck in the right seat at much less pay for a number of years.

Another common unknown is an impending change to the union contract. If new work rules or better pay rates are on the horizon, a strong argument can be made for making the move to the left seat sooner versus later, especially if you will be a relatively junior captain.

Studying the minutiae of seniority can also tell you just when you can expect to hold weekends off, holidays, morning versus evening trips. Vacations are tougher to figure out because not everyone wants or needs a summer vacation or the week at Christmas, but you can still see which way the trend is going for your seniority. And, as is so often the case, there is almost always a stark dividing line between two pilots who are just one number apart.—Chip Wright

Fuel planning

Like any other business, airlines are hawkish about keeping costs in line. The biggest expense for an airline is fuel. Recently, oil prices have climbed, and as a result, airlines predictably have begun to re-emphasize fuel-saving strategies that often are allowed to wane. Single-engine taxi operations, minimizing APU usage, and flying a cost-efficient flight plan are all common ways to stretch the company dollar.

Balancing the pilots’ needs with those of the bean-counters to save money is a never-ending source of tension. In general aviation, it is standard procedure to fill the tanks and go, no matter how short or how long the flight is. Preventing water condensation in the fuel is a common rationale for this, especially for an airplane that doesn’t fly every day.

But in a jet, topping of the tanks is almost never an option. Most of the time, this will cause a landing weight that exceeds the limit. Further, it’s very expensive. Roughly 3 percent of the fuel on a jet is used to carry the fuel on a jet, and that is a number that adds up. Dispatchers, who actually file the flight plans, will take into account the anticipated weather and regulatory needs and fuel the flight accordingly. Each airline has a different policy when it comes to planning fuel, but most will plan to land with the legal reserve plus a small cushion.

Further, every airline keeps extensive records on fuel burn. Historical burn data is tracked for each route, flight, time of day/month/year, individual aircraft, each engine, and even for each captain—and the accuracy of the data is uncanny. Analyzing this info allows an airline to keep fuel costs in check without comprising schedule integrity or safety.

One of the most common data points used is the frequency of a diversion based on the amount of extra fuel carried. For example, an airline knows that a given flight has a normal completion percentage of X. For every so many minutes of extra fuel, the completion percentage needle may move incrementally upward. At some point, no amount of extra fuel is going to make a statistical difference, but it will harm the bottom line. And, once that point is reached, the success of other flights (the connections) comes into play, because if one airplane diverts for weather, odds are that a whole bunch will divert.

For pilots, there is almost never too much fuel, but there does need to be an acceptance that you can’t save every flight, and sometimes a diversion is the best option for all involved. Over time, the cost of carrying extra fuel begins to exceed the potential savings. As a result, it is incumbent upon us to realize that we need to think of fuel in terms of extra minutes. How many extra minutes of fuel do I need or want, based on weather, anticipated routing delays, et cetera? What amount of fuel am I comfortable landing with at the destination? There is nothing wrong with adding some extra fuel, as long as it is done with the big picture in mind. Adding extra fuel for the sake of adding it is a waste and only hurts the bottom line, and it runs the risk of driving up ticket prices and chasing away your passengers.—Chip Wright

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