There are many marks of a professional that can be attributed to airline pilots—whether it’s the way they wear their uniforms, or brush their hair, or use the checklist. Another one is the way in which they talk on the radio.
The radio is essentially a party line, meaning that everyone on the frequency can hear you. How you conduct yourself says a lot about you.
I’ve been flying now for more than 25 years, and I’ve heard more than a few things that have made me cringe. That isn’t to say that I haven’t heard a few things that were funny, even if they weren’t always appropriate; I have, and I’ve laughed heartily. But I’ve also heard pilots (and even controllers) belch, swear, bloviate, lose their temper, and otherwise make a fool out of themselves.
For many new pilots, using the radio is intimidating and even a bit frightening.
But radio-speak is a skill that gets better with practice, as well as with listening. If you live near a busy airport, one of the best things you can do is turn on a handheld transceiver and listen to a local frequency—especially if it’s for a tower or approach control.
You can achieve the same thing using LiveATC.net, a popular website that has a link to hundreds of live ATC audio streams. You can also study the examples in the Aeronautical Information Manual and the Pilot/Controller Glossary, but it isn’t exactly exciting reading.
Pay attention to the airline pilots. The most professional-sounding ones will speak with an even cadence and tempo, and they will not allow a high level of activity affect the way they transmit. This is important, because a controller doesn’t want to spend a lot of time repeating transmissions—and often does not have that time.
It doesn’t take long to pick up how a few tidbits, such as how a transmission is to be structured; or what commands to expect at a certain time; or when it may be acceptable—even if it isn’t always right—to just respond with a call sign or some other verbal shorthand. You’ll also learn that the true professionals limit themselves to what needs to be said and do not add extraneous filler to their transmissions. It isn’t necessary, and it doesn’t help anyone.
Talking like a professional and sounding like one is not hard, but it does take practice. Listening to LiveATC or a handheld will help tremendously. Practice giving your responses in your car, where nobody can hear you. You’ll get the hang of it before you know it, and when you begin to tackle more complex airspace, you too will sound like a pro.—Chip Wright