As you prepare for your interview, one of the first things you will undoubtedly do is get your best suit cleaned and pressed, get a haircut, and do whatever else you need to do to present your best appearance. And these are things that you should definitely do.
But have you thought about what you are going to do once you get the job? As you prepare to fly to your interview, pay attention as you walk through the airport or sit in a restaurant or the boarding area. Pay attention to the employees. Look at them as a customer, and look at them as though you were a supervisor.
The unpleasant truth is that too many airline pilots and flight attendants have taken the liberty to stretch the acceptable limits of the dress code.
An easy example is the pilot hat. There are still many airlines that require a hat. Many pilots hate the hats, and you can tell by the fact that they either don’t wear one or keep it stuffed in their suitcases. The fact is, however, that if the hat is a part of the uniform, you are supposed to wear it.
It’s one thing to forget to grab it on the way out the door, so long as that only happens once in a blue moon. It’s something else entirely to just totally ignore it. Stuffing it into the back of the suitcase and only putting it on when the chief pilot is in the terminal is pretty silly. Further, you need to wear it properly. Personally, I don’t understand why any pilot would not wear a hat that they paid $50 to $70 for…but that’s just me.
There are other image issues that you can control. Wearing a clean shirt and pants is obvious, but some pilots will wear their uniforms until they turn to threads. Most companies provide a uniform maintenance allowance as a part of the pay, and you are expected to use that for dry cleaning, replacement pieces, et cetera. Well-cared-for pants will last several years, but shirts can take a beating (the polyester ones, though, last forever). The smart move is to always carry at least one extra shirt in your suitcase, and possibly a pair of pants.
Suitcases and flight kits are another issue. There are some who feel it’s almost a point of pride to walk around with a suitcase or a brain bag that is held together with duct tape and bailing wire. I can tell you from experience that there is little that is worse than having your luggage fall apart as you walk through the airport…on the first day of a four-day trip.
Luggage is one item that you don’t want to save money on. Get good, quality gear, and take care of it. When the zippers get worn, replace them. When the flaps get torn, have them fixed. When a wheel goes bad, put on a new one. Fortunately, with the major luggage brand that pilots use, many of the repairs can be done yourself, and it’s easy to get a loaner to send yours in for repairs.
And for the record, backpacks are not a part of the uniform.
Last but not least is your jacket. More airlines are wearing leather jackets, and they’re great. They’re rugged, durable, comfortable, and they look good. The blazer is still common, especially in spring and fall. You need to maintain that as well and keep it clean. If the stripes—and this is true for the shirt epaulets as well—start to look worn or dirty, they should be replaced. I’ve always made it a point to replace my epaulets every year because the shoulder harnesses turn them black.
Getting to an airline takes an awfully big investment. You owe it to yourself and to your chosen profession to present the best image that you can. Remember, you may be in uniform looking like a slob and bump into a captain at Quizno’s who works for your dream airline—and he may be a recruiter or an interviewer.
If you don’t look like you care about your appearance, you will look like you don’t care about what job you have…or don’t have.
Oh, and keep your hair trimmed and neat.—Chip Wright