Posts Tagged ‘Chat with the Flight Training editors’

FAQ: How to join our Facebook chats

Monday, May 5th, 2014

Long-time Facebook friends of Flight Training magazine know that on the first Tuesday of each month at 3 p.m. Eastern, we host a live chat through our Facebook page. This lets us chat in real time with you. We use CoverItLive as the chat interface. It’s lots of fun, and we always have a great discussion.

This year we got an exciting new sponsor, Aircraft Spruce & Specialty, which is providing a $50 gift card for each chat. That means one of you can win a $50 gift card just for showing up and participating! You’ll find a lot of great pilot gear on their website. (And if you should want to “like” their Facebook page, that’d be nice, too.)

Our chat sponsor

Our chat sponsor

This FAQ should help you find us and get chatting to increase your chances of being the lucky recipient.

Q. When is the chat?

A. It’s always the first Tuesday of the month, and always at 3 p.m. Eastern.

Q. How will I know it’s coming?

A. If you’re like me, you have to make yourself a note on Outlook. But CoverItLive has a function where you can send yourself an email reminder. You can set it for a day, an hour, a half-hour, or 15 minutes before the chat. Click here. 

Q. How do I get to the chat?

A. There are two ways—and here’s where it gets a little confusing interesting.

  1. Click this icon if using a computer.

    Click this icon if using a computer.

    If viewing the chat on a computer, we recommend you just click the chat icon in the timeline on our Facebook page. That takes you directly to the CoverItLive window. You won’t see anything except the chat topic until the chat actually starts. Once it starts, you’ll see a window that lets you type your comments and hit “send.”

  2. If using a smartphone, we recommend you to go this URL. This is a direct URL for our CoverItLive window.
  3. If you can’t get to us through the chat icon, try using the direct URL.
  4. If using an iPad, either way should work.

Q. OK. I got to the chat, but I don’t see a window. What do I do now?

A. Check your screen resolution. It should be set to the highest resolution. Alternatively, use another browser. Safari, Google Chrome, and Firefox work well; Internet Explorer and AOL, not so much.

Q. Do I have to be logged in?

A. No.

Q. I got to the chat and it has started, but it still says it is waiting. What do I do?

A. Refresh the screen; if a box pops up asking if you’re sure you want to leave the page, say “yes.”

Q. OK, I’m in the chat! I can see questions and answers from other people, but you haven’t posted my question. Why is that?

A. It takes us a certain amount of time to respond to each question. And, depending on the number of comments and the complexity of the topic, we may not be able to post each and every question or comment. We’ll do our best, though.

Q. I have a question, but it’s not about what the topic of the chat is. Can I post it anyway?

A. Of course, as long as it’s related to flight training or flying.

Q. I’m in the chat, but it seems to be frozen. What do I do?

A. Try refreshing your screen.

We look forward to chatting with you! If you have any other issues with the chat that weren’t addressed here, please email me (jill.tallman@aopa.org).—Jill W. Tallman