Posts Tagged ‘career advice’

Letters of recommendation

Monday, July 21st, 2014

One of the tasks involved in getting a flying job—and many other jobs as well—is that of getting a reference or a letter of recommendation (LOR). Airlines are big on the LOR, because it’s one of the few avenues that they have to find out a little bit about you and whether or not you will fit in. If they choose, they can contact the writer and have a fairly candid conversation about you.

When it comes to asking for a letter, there are some points to consider. Keep a running list of people who know you personally as well as professionally. Some of those who know you professionally may not necessarily be people who have seen you fly. They could be your old boss, a secretary, a mechanic, et cetera.

Then there are those who have flown with you. Throughout your career, you should keep tabs on pilots with whom you have flown, because these pilots can vouch for your skills. The more you have flown with them, the better. If you were in an emergency situation with them, definitely keep in touch with them, as they might be willing to talk about how you handled a real-life pressure situation.

The best folks to have in your corner are those in positions of authority or responsibility: chief Pilots, check airman, sim evaluators/instructors, et cetera. As you move up the chain—especially at the regionals—these relationships become key, and you need to cultivate them. That means you need to make an honest effort to keep in touch. But, they need to be able to attest to your overall flying and decision-making skills.

When the time comes, asking politely is the proper form. Do not just say, “I need a letter…” The chances are that if you think enough of someone to ask them, others do as well. Check airmen and chief pilots are constantly being asked to write letters, and each one takes time.

Ask politely, by saying, “If you don’t mind, I am applying for a position with XXX, and a letter of recommendation from you would sure mean a lot to me.” Once that nicety is over, ask if the writer would mind taking a few minutes to recopy the letter into a generic one. That way, you won’t need to go back and ask for one for every job you are applying to. When I am asked to write LORs, I always provide several generic, non-specific signed copies for the individual to use at multiple organizations.

Recognize as well that the content of the letter is only part of the battle. The quality counts just as much. If you have a letter that simply says, “Billy is a good pilot and a nice guy,” it’s not the same as one that goes into some depth about specific flying examples, your character, your personality, and your work ethic. The deeper the letter, the more effective—and rest assured that HR departments everywhere know how to read between the lines.

It’s perfectly OK to ask someone if he or she would mind being a reference in the future, especially if you are still working toward making yourself competitive for the job you want. Being asked to write an LOR is flattering, so most folks are happy to do it. Just make sure that you allow that person ample time to do the job for you.

LORs can have a huge impact on your ability to get a job. Start early, get many, pick the best, and pay it forward.—Chip Wright

Diaries of an interviewee

Wednesday, June 5th, 2013

People ask me all the time how to get ready for an interview with an airline, and how to do well in an interview. There are two pieces of advice that I frequently offer, and in many cases the advice applies to non-aviation interviews as well.

diary250First, keep a diary. If you are interested in an airline job, do a search online for common questions. Most of them fall into the category of “Tell me about a time…” Also called TMAAT, these questions are just that: relaying a time that you had to deal with a given situation. For those going into their first airline job, you can substitute the opener with “What would you do if…./How would you handle….” You may be surprised at how many other experiences relate to this besides flying.

The best way to avoid coming up empty-handed is to keep a diary. Download the list of questions and start answering them on paper as best you can. If you don’t have a story, then wait. At some point, you probably will. There are only a few questions that you don’t want to have an answer for. For example, if an interviewer asks if your integrity has ever been questioned, the best answer to have is a solid “No.” That isn’t to say that you’ll never have disagreements (you will), but you don’t want your motives or character questioned.

Another reason to keep the diary is to make sure that you have stories that span a long period of time. You don’t want be stuck with a bunch of stories that took place in a six-month window, and it isn’t worth risking a lie to make it sound better. As events happen, write them down with dates, places, and names. You can with-hold the names in the interview (and you should, or refer to everyone as John Doe). Also, know where to find the entries in your logbook that correspond to the stories.

The second piece of advice that gets mentioned by me and ignored by others is to pay for professional interview preparation. Most people don’t realize that they make certain mistakes when they speak, whether grammatical, speaking too softly, or using “um,” “ah,” or the dreaded “like” too, like, often like. A professional will help you polish up your answers, put them in a coherent order, and tell you how to emphasize your accomplishments without sounding like a braggart or an arrogant jerk.

Other common mistakes consist of answering questions that weren’t asked or giving too much information that may create doubt, or worse, a whole new series of questions that you had not anticipated.

A good, professional interview prep will cost a few hundred dollars, so prepare for it just as you would for an actual interview. Better still is if you can get it video recorded so that you can review your performance.

There is a lot of hiring going on now, and those that are best prepared will get the best jobs first. Who knows? Maybe the work you put into the interview will be a good story in your diary for the next job that you really covet.—Chip Wright